Despada DS 2304

Shipping Policy

4-Hours Delivery
Orders placed before 5:00 PM (GMT +4) are eligible for 4-hour delivery within Dubai city limits (except orders placed during Friday after 5 PM and Saturdays).

Dubai orders placed on Friday after 5 PM and/or Saturday will be delivered on Sunday.

1-2 Days Delivery
Orders placed before 1:00 PM (GMT +4) are eligible for 1-2 days delivery to: Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain.

Remote Areas
Delivery to remote areas is available on Thursdays and Sundays. See list of remote areas here.

Order Confirmation & Tracking
You’ll receive an order confirmation and tracking details once your order is processed.

Visit our shipping policy here for more details.

Returns Policy

Return Eligibility
Returns are accepted within 7 days of delivery if the item is unused and in original condition.
Return/refund/exchange are not available for Ray-Ban Meta, contact lenses, and optical.

Return Process
Contact customer support with your order number and reason for return. Follow provided instructions for returns.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Visit our return policy here for more details.

Despada sunglasses are crafted for everyday style and comfort, using quality materials designed to offer reliable protection and durability. Proper care will help maintain their clarity, fit, and overall performance, ensuring you enjoy your eyewear for as long as possible. Follow the simple guidelines below to keep your Despada sunglasses in excellent condition.

Cleaning Your Despada Sunglasses

Use the provided microfiber cloth to clean the lenses. Rinse with lukewarm water before wiping. Avoid tissues, clothing, or alcohol-based cleaners to prevent scratches.

Handling and Daily Use

Use both hands when putting on or removing your sunglasses. Avoid placing them face down or resting them on your head to prevent frame misalignment.

Protection From Heat

Keep your Despada sunglasses away from extreme heat such as hot cars, direct sunlight in bags, or heaters. High temperatures may warp the frame or damage lens coatings.

Proper Storage

Store them in the original Despada case with lenses facing upward. Keep the case in a cool, dry place and avoid placing heavy items on top.

Adjustments and Repairs

Visit a professional optician for frame adjustments or tightening. Do not attempt to bend or realign the temples yourself.

Water and Activity Precautions

Avoid exposing the sunglasses to seawater, chlorinated pools, or sweat for long periods. If exposed, rinse with clean water and dry using a microfiber cloth.

Lens Care and Maintenance

Avoid abrasive or alcohol-based products. Clean lenses gently to protect coatings and regularly check hinges for looseness.