Get In Touch With Us

Head Office Details:
contact@trivisionoptical.com

✆ 0588155795

⚲ Office 213, Al Barsha Boutique Building, Al Barsha 1, Dubai, UAE

Business Hours:

Monday - Friday: 8:00 AM to 5:00 PM

Sunday: 9:00 AM to 6:00 PM

Send Us A Message

We're Here To Help

Our friendly team would love to hear from you.

Visit Our Branches

Store Locations

Across Dubai

Dubai Hills Mall

⚲ Ground Floor
✆ 058 815 5779

Get Directions

Souk Al Bahar

⚲ Downtown
✆ 052 579 3723

Get Directions

Al Khawaneej Mall

⚲ G4, Union Coop
✆ 052 151 3470

Get Directions

Dubai Mall (G/F)

⚲ The District
✆ 055 797 7650

Get Directions

Dubai Mall (1/F)

⚲ Sunglass Time, 1st Floor
✆ 052 993 3208

Get Directions

Dubai Festival City (G/F)

⚲ Ground Floor, Near Zara
✆ 052 993 3206

Get Directions

Dubai Festival City (1/F)

⚲ 1st Floor, Near IKEA
✆ 052 699 2846

Get Directions

Everything You Need to Know

Frequently Asked Questions

Answers to the most general questions.

General Questions

How quickly do you respond?

Our customer support team is available from Monday to Friday 8:00 AM to 5:00 PM and Sunday at 9:00 AM to 6:00 PM (except public holidays).

Do you have WhatsApp support?

Definitely! Our WhatsApp customer support number is 0588155795 (please note of our business hours availability).

Which branches provide eye tests?

We offer eye test services in the following branches:

Dubai Hills Mall, Ground Floor
Dubai Mall, The District
Souk Al Bahar
Al Khawaneej Mall

Can I exchange my sunglasses?

Exchange are accepted within 7 days of delivery if the item is unused and in original condition.
Return/exchange are not available for Ray-Ban Meta, contact lenses, and optical.
Contact customer support for more information.

Do you sell authentic designer eyewear?

All of our products are 100% authentic directly sourced from the official suppliers.

Do you deliver across the UAE?

Yes! We deliver all over UAE. We offer free shipping for orders over 150 AED.

Still Have Questions?

Our customer support and eyewear specialists are ready to help you with your concerns. Please feel free to contact us!